Managing Seller Performance Metrics and Complaints - John Cavendish - Amazon Legends - Episode #174

Our guest today is John Cavendish, the CEO & Founder of Seller Candy. John owned and operated multiple 7-figure brands on Amazon, leading him to start a full-service Amazon agency. In this episode, he discusses managing seller performance metrics and complaints. Takeaways: Try to avoid negative ratings on your product.Amazon is not as easy as it used to be, it would be hard to remove a negative rating from your product.Make sure you respond to all your customer’s questions.Mak...