About this episode
Amas and Bob have a great conversation about the following: Does the 'effortless experience' still apply today? Your customer experience efforts depend on where you are on the experience journey. They revisit chatbots to answers a listeners question. And much more... To learn more about Amas, Bob and the show, visit www.contactcenter.tv Effortless Experience No One Wants Customer Experience
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Episode Details
- Author
- Amas Tenumah & Bob Furniss
- Show Type
- full
- Audio Format
- audio/mpeg