About this episode
Ever had 100,000 people waiting in line and angry? You know it is your fault? Have you ever made all your coworkers mad? Today Bob Furniss and I discuss Workforce Management. Why WFM deserves more empathy Why WFM is a lot of art and a lot science Wat makes WFM such a complex job And much more ... Contact Amas and Bob. http://linkedin.com/in/amastenumah/ https://www.linkedin.com/in/bobfurniss/
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Episode Details
- Author
- Amas Tenumah & Bob Furniss
- Show Type
- full
- Audio Format
- audio/mpeg