JUST Branding
S02.EP14 - The Customer Experience Economy with Joseph Pine II
Jul 13, 2021
47:10
S2 · E14
-(0)
About this episode
As a customer, you’re not buying the item. You’re buying the experience. Today, we have Joseph Pine, co-author of The Experience Economy, on the show to discuss the importance of delighting your customer, along with some powerful examples that will help you “Design the TIME the customer spends with YOU”. If you work with people, then this episode is for you.
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Episode Details
- Author
- Jacob Cass & Matt Davies
- Show Type
- full
- Audio Format
- audio/mpeg