Keeping in Contact with Customers (Outside of Amazon) with Troy Johnston, Ep #108

In this episode, I brought on Troy Johnston from Seller.Tools. Troy and I were co-contributors to a blog put on by the folks at Payoneer. Troy and I discussed his story of getting into ecommerce and eventually founding Seller.Tools. One of the features they are known for is their ManyChat automation for Amazon sellers. This is a subject I have tended to stay away from because ManyChat (although a perfectably reputable company) is often known for being a tool used in some gray and black hat tactics I think Troy did a good job differentiating what is good practice vs the things that could get someone's account on Amazon (and Facebook) shut down. Resources Mentioned Seller.Tools Join the conversion over at the Maximizing Ecommerce Facebook Group