Episode 5: What's death like during a plague?

History is marked by plague and pandemic and the first thing we often notice is death. In 2020 we've seen this in the UK for the first time in about 100 years. But since the Spanish flu, death care and mourning has changed dramatically. How has the funeral industry adapted this year? Betty brings us information from the front line on caring for the deceased with risk of a communicable disease, managing family expectations and the affect on business and operations.