What to do When Your China Shipment Disappears - Freght Forwarder & Broker Go Rogue

Send us Fan Mail ❌ Problem: Hi Steven! I’m hoping to get your opinion on something. Back in February we paid our freight forwarder (Company 1) for a final inspection and door-to-door delivery from the factory to our 3PL in California. This was our first ever shipment as an FBA business. The shipment was small, only about 400 units, but we were trying to get them out during Chinese New Year. The order was picked up as agreed and we were told that the shipment trac...