#041: The Productization of Customer Intelligence with Blair Reeves

What IS customer intelligence? What is a customer? Is the customer best understood by breaking the word down into its component parts: "cuss" and "tumor?" Would that be an intelligent thing to do? Will these and related questions some day be answered by self-aware machines? Will any of *these* questions be answered on this episode? Give it a listen and find out! The mish-mash of companies, products, and miscellany mentioned on this show include: Adobe , Oracle/ATG , SAS Customer Intelligence , Salesforce.com , Scott Brinker (Chief Martec), Domo , Data Studio 360 , Tableau , iJento , Netezza , SPSS , Unfrozen Caveman Lawyer , Eight Is Enough , Legend of the Plaid Dragon (and the Slack version ), Office Vibe , p-value article on fivethirtyeight.com (and the p-hacking app ), and the "AI, Deep Learning, and Machine Learning" video.