In this GMH Bonus episode, recorded at Skift Global Forum, Brandreth Canaley speaks with Chad Rowe, COO of Moving Mountains, about the company’s award-winning luxury vacation rental experience and the role of personalized service in high-end hospitality. Rowe discusses Over The Edge, a premier ski-in, ski-out property in Steamboat Springs that recently won a Skift Idea Award, and how two decades of property management have helped build lasting relationships with homeowners and returning guests.

The conversation explores why luxury vacation rentals require more than seamless technology, how local teams and hands-on service differentiate Moving Mountains, and where AI can support hospitality operations without replacing the human experience.

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00:00 Meet Chad Rowe

00:37 Skift Idea Award Win

02:39 Inside Over the Edge