Ep47 - MSPs in 2023

Welcome to The Incident Report Episode 47. Adam and Paul discuss MSPs in 2023, Staircase AI-Responder, and what an MSP is not (hint: it’s how you look at it). If you have questions or suggestions for the podcast, you can always email Paul and Adam at theincidentreport@questsys.com . Thanks for listening! Articles Cited: MSPs See Surging Demand Amid Economic Uncertainty https://www.channelfutures.com/channel-research/progress-partners-report-msps-see-surging-demand-amid-economic-uncertainty What Is Not an MSP: Services to Exclude From Your Offering https://www.channelinsider.com/managed-services/what-is-not-an-msp/ Staircase AI-Responder Offers Generative AI Solution https://channelvisionmag.com/staircase-ai-responder-offers-generative-ai-solution/ The Incident Report is created by Quest Technology Management. With over 40 years of experience, Quest is a leading Technology Integrator, working seamlessly with your staff, and systems to achieve your IT goals. Learn more about everything they do at ⁠⁠https://www.questsys.com⁠⁠ .