Episode 30. Learn from My Mistakes: Using Live Data to Track KPIs with Ismael Valdez

As a kid, you never had an air conditioner in your house. By 2019, the HVAC company you founded has already installed 20K systems. Then you realize that what you’ve got isn’t a hustle anymore. It’s a business now. In this episode, we interview Ismael Valdez , Owner & CEO at Nexgen , about taking his business from founding to $30M in 4 years. What we talked about: Ismael memorized part numbers at age 17 What happened in 2019 that brought about the development of Data Cube Work family and home family Efficiency practices and technician tracks Contractors are going to be 100% review-based, not referrals Check out this resource: Ismael’s Webinar: Top KPIs for Contractors and How to Track Them If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts , Spotify , or here . Know a business that could use a bit of muscle from ServiceTitan? Refer them here! Hosted on Ausha. See ausha.co/privacy-policy for more information.