When Hard Work Pays Off: The ServiceTitan HVAC Championship 2022

When Mack Shwert first got his invitation to the inaugural ServiceTitan HVAC Championship, he was shocked. He thought there was no way he could handle a live competition under the bright lights. But after getting some encouragement from his family, the HomeServe, USA technician packed his bags and made the trip to Tampa. A few days later, he was crowned the ServiceTitan HVAC Championship winner. Mack shares his experience in the competition and gives his boots-on-the-ground perspective on apprenticeships and employee retainment. Join us as we discuss: - (3:02) The ServiceTitan HVAC Championship 2022 experience - (15:14) Hiring customer-focused technicians and training - (19:19) Best and worst boss experiences - (25:18) Technician salaries and good retention practices Check out these resources we mentioned during the podcast: - ServiceTitan HVAC National Championship 2022 - HomeServe, USA - HVAC Technician Salaries in 2022 You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts , on Spotify , or here . Know a business that could use a bit of muscle from ServiceTitan? Refer them here! Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player. Hosted on Ausha. See ausha.co/privacy-policy for more information.