How did Brownell, America’s oldest travel agency, modernize its tech stack? (feat. Rene Alldredge)

This season, the aptly named Trade Secrets Tech Summit is all about technology. But this week, co-hosts Emma Weissmann and Jamie Biesiada delve into how Brownel in Birmingham, Ala., completely modernized its tech stack with Chief Operating Officer Rene Alldredge. Learn about identifying the gaps that technology can fill, the “pit of despair” many agencies face and coming out on the other side of a major tech overhaul. This episode was sponsored by Windstar Cruises . Further resources Visit Brownell on the web Email Rene Alldredge Trade Secrets Tech Summit episodes with Sabre , TripSuite and TravelWits Get in touch! Email us: tradesecrets@travelweekly.com Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.